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Value Proposition
Value Proposition for Executives
Freedom from:
Routine and non-value add work
Hiring hassles
Performance Management of your Admin
Investing on Skill development/Training of your Admin
Managing Admin absence
Customer-centric, uninterrupted support
Support you can rely on at all times through backup Admin buddies
Bespoke support to individual business needs and working styles
Ease in managing work-life balance
Availability of Admin at your convenience and your need of the hour
Flexibility to go beyond the scope of work
Quality & Agility
Trained resources for quick onboarding
Readily available talent for Adhoc projects
Admins trained to act on any instruction
Senior talent to support highly demanding projects
Benefits for Shared Services Organizations
Higher ROI
Direct and Indirect cost savings
Infrastructure and Operational savings
Higher Customer to Admin ratio
30% increase in executive productivity
Support for a larger manager population for greater productivity boost
Access to Talent
Competency-based hiring
Continuous skill development
Established on-boarding practices
Well-defined career path to retain best talent
Improved cross group learning and best practice sharing
Performance Management
Contingent workforce for full-time, part-time, seasonal, temp and project-based staffing
Risk Management
Your data on your server
ISO 27001:2013 certified ISMS
GDPR Compliant
Agreements and NDAs
IT and Physical Security controls
Brickwork as Partner
Business Excellence
Customer footprint
Diverse capability offerings
Risk Mitigation
Service Excellence
Program Excellence
Business Excellence
19 years of building a trusted relationships with clients
Pioneered the “Centre of Excellence” for Admin services
Developed a unique “Managed Services Program” for program excellence
Formed VA Innovation Lab for client’s task automation
Customer footprint
Clients in 57 countries
959+ clients
81 client departments
39.84% of customers are in Sr. Management roles
Diverse capability offerings
Get more done in less time.
159 unique tools
Improve your team collaboration and efforts
Risk Mitigation
Zero data security breach incidents since inception
100% customer task continuity
100% availability during the pandemic
Zero organization loss because of service delivery issues since inception
Service Excellence
99.54% CSAT Score
100% SLAs achieved since inception
Won the best vendor award twice from a Fortune 500 enterprise company
Program Excellence
Attrition levels below industry average
Cut down your turn-around-time responding to inquiries
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